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Refund and Returns Policy

If your item arrives and it doesn’t meet your expectations in terms of quality of incorrect item, either because it’s damaged, five sizes too small, three sizes too big, we’re happy to return or exchange your purchase.

All items must be returned or exchanged within 30 days of receipt and be in the original condition you received them in. We will NOT accept returns for items that have been used.

Shipping and handling charges will NOT be refunded.

For return/exchange requests, please contact us via our Contact page, to initiate the process.

Alternatively, you can respond to your order email with the following information:

  • Your order number
  • Which items you’re sending back
  • The sizes you’re exchanging them for OR if you’re returning for a refund

You can send your return to the address below. Please send us the tracking number for the package once it has been shipped, as tracking the return shipment helps us process your return/exchange faster.

Mr Metal Apparel PO Box 9999 Hallam, VIC

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